Terms of Service

These Terms and Conditions ("Terms") form a legally binding agreement between The Estelle Firm, PLLC DBA Estelle Law, a business operating under the laws of the United States ("Company," "we" or "us"), and the individual or entity purchasing or using the Company's services ("Client").

1. SMS Messaging Terms & Compliance

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment through our website at contact.estellelaw.com and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

Cancellation Instructions

You can cancel the SMS service at any time by replying STOP. Upon sending STOP, we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages from us. To rejoin, sign up as you did initially.

Support

Reply HELP for assistance or contact us at [email protected] or call +1-561-707-1111 during business hours.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply. Message frequency varies based on your service usage and appointment schedule.

Supported Carriers

AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

Age Restriction

You must be 18 years or older to participate in our SMS program.

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

2. General Terms

This website is owned and operated by The Estelle Firm, PLLC DBA Estelle Law. By using the site, you agree to be bound by these Terms of Service and our Privacy Policy. We reserve the right to change these Terms from time to time. By continuing to use the site after we post any such changes, you accept the revised Terms.

3. Intellectual Property

This site and all materials available on it are the property of The Estelle Firm, PLLC DBA Estelle Law and are protected by copyright, trademark, and other intellectual property laws. The site is provided solely for your personal non-commercial use. You may not modify, copy, reproduce, republish, upload, post, transmit, sell, or distribute any material from the site without authorization.

4. Disclaimers

Information on this site is provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

5. Termination

We reserve the right to terminate or suspend your access to the site without notice if we determine that you have violated these Terms or engaged in conduct we deem inappropriate or unlawful.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

7. Age Restriction

This service is intended only for individuals 18 years of age or older. We do not knowingly collect or send messages to individuals under 18. If you are under 18, please do not subscribe or provide your contact information.

8. Refund Policy

All payments made to the Company are final and non-refundable unless expressly stated otherwise in writing.

9. Confidentiality

Both parties agree to protect confidential or proprietary information shared during the course of the engagement and to use such information solely for purposes related to the services.

10. Changes to Terms

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

11. Contact Information

For questions regarding these Terms, contact us at:

The Estelle Firm, PLLC

Email: [email protected]

Phone: 1-561-707-1111

Website: contact.estellelaw.com

By using our website and services, you consent to these Terms of Service.