Privacy Policy

This Privacy Policy explains how The Estelle Firm, PLLC DBA Estelle Law ("we," "us," or "our") collects, uses, and safeguards information obtained from users ("you" or "your") when you visit our website contact.estellelaw.com or opt-in to our SMS services.

1. Information We Collect:

a. Personal Information

This includes personal details you voluntarily submit through forms, inquiries, registrations, or communications, such as:

  • Name

  • Email address

  • Phone number

  • Business or organization name

  • Any other information you choose to provide

b. Automatically Collected Information

When you visit our website, certain technical and usage data may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device and operating system information

  • Pages viewed and time spent on the site

This data is typically collected through analytics and monitoring tools.

c. Cookies and Similar Technologies

We may use cookies, pixels, and similar tracking technologies to enhance functionality, analyze usage, and improve user experience.

2. Information Sharing

We do not sell or rent personal information. We may share information with third-party service providers who assist with operations such as hosting, analytics, customer management, or communication tools. These providers are authorized to use information only as necessary to perform services on our behalf and are required to protect it appropriately. We may also disclose information if required by law or to protect our legal rights.

3. Data Protection & Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system or data transmission method can be guaranteed to be completely secure, and we cannot ensure absolute security.

4. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

5. Third-Party Websites

Our website may contain links to external websites not operated by us. We are not responsible for the content, policies, or practices of third-party websites. We encourage you to review their privacy policies separately.

6. SMS Opt-In & Consent

You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions. We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

7. SMS Opt-Out Instructions

You can cancel SMS notifications at any time by replying STOP. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. All opt-out requests are processed immediately.

8. Message Frequency & Content

Message frequency varies based on your interactions with our business. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent. Reply HELP for assistance or contact us at [email protected].

9. Carrier Information

Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

10. Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

The Estelle Firm, PLLC

Email: [email protected]

Phone: 1-561-707-1111

Website: contact.estellelaw.com